Heroes in Training

9/11/2018 (Permalink)

Fire house at Corporate Headquarters. This is smoked every 6 months and anyone can see how well it is cleaned out.

One of the most frequently asked questions that we encounter is "Why SERVPRO"? Why not some other company that offers the same service? I'll tell you why. The service that our company provides is top of the market. In order to work at SERVPRO, you have to have a kind heart that is willing to help those in need. Not only do you have to be capable of great customer service, you must also be trained thoroughly. At our corporate office, they have a fire house and a water house that they smoke and flood and send in the teams to mitigate. It is a three-week training course, which is longer than most restoration companies. Not only are they required to have this training, but they are also required to take specific classes to make sure they are certified to do the work and stay up-to-date on their certifications.