What our Customers say...
Why SERVPRO Testimonials
Zach, Will and Austin were amazing. This process was perfect!
I called SERVPRO & spoke to Rachel H. I was inquiring about getting mold cleaned off of couches following a water leak. Rachel kindly explained that due to the nature of mold, cleaning the couches would not ensure that the problem was resolved. My insurance was requesting some sort of statement to explain this in order to cover replacement of our couches. Even though we were not able to utilize any services from the company, Rachel, with the help of Cody G., went above and beyond to supply me with this statement. The customer service was exceptional. I will definitely be recommending & remembering SERVPRO in the future!
The guys at SERVPRO of North Nashville were great to work with! I really appreciated their responsiveness and professionalism. Thanks SERVPRO!
We are an Entertainment and Hospitality business they relies on outside services for mitigation following various unforeseen circumstances. SERVPRO has been prompt and professional in addressing any of issues, so that there is limited to impact to our customers and staff. Communication, follow up, and sincere pride in the work completed have been several of primary reasons for working with our representative and their team when needed.
Zack, John, Will, and Jacob did an amazing job. Showed up quickly and came back to inspect throughout the process. Saved my beautiful hardwood floors!! Thank you.
SERVPRO was great! They assessed the damage, clearly communicated, and followed up with me. The office personnel were friendly and worked with my insurance provider without any issues.
The experience I had with SERVPRO representatives was always excellent. They stayed in contact with me and the insurance agent about the progress of the home clean-up, also sent emails with complete descriptions of the process so no unexpected questions arose. I'm am very satisfied with their service.
My Camper underbelly got wet due to a tear in the material that covers it and driving in a storm. I was struggling to figure out how to get it dried out. I actually own a professional dehumidifier, but due to the cold outside air, it wouldn’t dry out my camper. SERVPRO recommended a desiccant dehumidifier connected underneath and it dried it right out! No mold or smelly camper for us!
SERVPRO of North Nashville came out to clean my sleeper sofa. My dog is my baby, but no matter how much I vacuumed it, the couch still had deeply embedded hairs. Jason and Trent picked up the couch and arrived on time with lots of communication. Jason touched base with me several times over the next two days to let me know the progress of the cleaning, and even sent me pictures! They delivered the couch back to me in like-new condition and even helped me move some other furniture to place it right. I would highly recommend SERVPRO to help you rejuvenate your furniture!
Josh is an Angel! I called him 3 separate times (all hours of the day & night) and they came through for us. We were desperate and our plumbing situation was a nightmare! Josh gave me so much comfort and fixed the problem on our forever changing timeline (sewage cleaning). I wish I could give them 10 stars! Highly recommend!! Don't wait, call and give yourself peace of mind. Thanks Again.
I have not personally experienced losing precious memories and the items we all have in our homes... However, I have experienced brokenness... Heartbrokeness, most of all... This company has become a hopeful light admist some of life's darkest moments... I understand that SERVPRO is probably well compensated for their services... However, in order to provide the service properly, you must have "kindness" and "compassion"... This company has proven time and time again, that they care deeply for the recovery and restoration of our broken hearts... SERVPRO.... Thank you for all of your help and service in our communities...
Great customer service. I will use again.
The technicians were very professional, thorough, and personable. Would definitely use SERVPRO again.